Terms and Conditions


By purchasing, accepting or using the  Gift Card in physical or digital form (“Gift Card“) and in consideration for your right to use the Gift Card, you agree to be bound by these terms and conditions (the “Terms and Conditions“) and the terms and conditions contained in the gift shop live User Agreement. In these Terms and Conditions, “you” and “your” means the cardholder who has purchased or received a Gift Card. “We” or “our” means gift shop live Gift Card Services.

The terms and conditions of the gift shop live User Agreement are incorporated herein by reference. Please be advised that the gift shop live User Agreement contains provisions that govern how claims you and we have against each other are resolved (see section entitled “Legal Disputes” in the gift shop live User Agreement). It also contains an arbitration agreement section entitled “Agreement to Arbitrate”, which will, with limited exceptions, require you to submit claims you have against us to binding and final arbitration, unless you opt out of the arbitration agreement (see the “Legal Disputes” provision in the gift shop live User Agreement). In the event of any conflict between these Terms and Conditions and those contained in the gift shop live User Agreement, these Terms and Conditions shall prevail.


  1. You must have an gift shop live account with a registered address in the U.S., and a U.S. shipping address to redeem the Gift Card. If you attempt to circumvent this or any of these Terms through technical means or otherwise, gift shop live may, in its sole discretion take steps to cancel your transaction, freeze gift card funds to prevent redemption and/or terminate your eBay account. For security purposes, you may be required to enter credit card or bank account information to open an eBay account.
  2. Invalid or unidentifiable Gift Card numbers will not be redeemed.
  3. As a security feature, upon first use the Gift Card (including funds on the Gift Card) links to the eBay account associated with the Gift Card’s first use and becomes non-transferable.
  4. The Gift Card may only be used for purchases on gift shop live.com
  5. It is important that you track the Gift Card balance. You may check your Gift Card balance by using the Gift Card balance checker.


  1. The Gift Card is not refundable or redeemable for cash or credit, unless required by law.
  2. The Gift Card may be used to make purchases only up to the available balance on the Gift Card. The available balance of the Gift Card is reduced by the amount of each purchase of goods or services and by other deductions, if any, that may be required by law.
  3. If you want to use the Gift Card to make a purchase that exceeds the available balance on the Gift Card, you must combine the use of the Gift Card with additional payment from another funding source. You agree that we are not responsible if you do not have enough funds on your Gift Card to facilitate a transaction.
  4. The Gift Card may not be used to pay gift shop live service fees. The Gift Card also may not be used to buy gift shop live Gift Cards, third party gift cards, gift certificates, coupons, coins, paper money, virtual currency, or items generally considered to be “bullion” (for example, gold, silver, and other precious metals in the form of coins, bars, or ingots).
  5. No more than a total of $1000 in Gift Cards may be redeemed per day, and no more than a total of $1500 in Gift Cards may be redeemed per calendar month. Further, you may only redeem a maximum of four Gift Cards in any single transaction (and fewer if you are redeeming Gift Cards in combination with other redemption codes, such as coupons or vouchers).
  6. The Gift Card is not redeemable outside the U.S. or its Territories.